How can we help you?
Associate JSON Help and Examples
Can I rearrange items on the Site Administration page?
Do I want to use a survey or an assessment?
Do I need to purchase labs for the instructor?
How and when can students access labs?
How can an administrator print completion certificates for a class?
How can I add a disclaimer to all my discussions?
How can I add an existing class's enrollments to a new event?
How can I assign user roles using an authentication provider?
How can I be notified of activity on a discussion?
How can I cancel a class?
How can I capture user data for users who access my externally hosted activities from the TMS?
How can I check students in for class?
How can I control posts on discussions?
How can I create a classroom that is outside my organization's physical location?
How can I create a way to find a group of users?
How can I create multiple user accounts at once?
How can I find a class?
How can I find a class that is in session?
How can I find how long a lab will be saved for?
How can I find instructors that can teach a specific course?
How can I find the classes for a particular instructor?
How can I preview a SCORM module belonging to my organization?
How can I reach someone for help?
How can I reuse search settings or create default settings on search pages?
How can I see classes in a calendar view?
How can I show certain choices on a dropdown based on the answer to another dropdown?
How can I show times when I am unavailable?
How can I show what I am qualified to teach?
How can I track laptops being used for classes taught outside my organization?
How can I use my organization’s virtual meeting program in my virtual classes?
How can I use training keys for students to self-register for a class?
How can my organization be set up to use contract instructors?
How can my students access Skillpipe courseware from their class enrollment?
How can students print completion certificates?
How do assessments work?
How do I, as an Instructor, reset a student's password?
How do I access and change my user profile?
How do I access my labs for a class using a lab code when I have a user account?
How do I access my labs for a class without a lab code?
How do I access my labs using a lab code without a user account?
How do I add a course to my publishing group?
How do I add an assessment to a course?
How do I add an instructor to a class?
How do I add documents and external links to my course?
How do I add labs to my course?
How do I add more students to a class I have already created?
How do I add SCORM modules to my course?
How do I add videos to my course?
How do I assist my students with their labs?
How do I associate a badge with an achievement?
How do I change a class enrollment status and which one should I use?
How do I change an enrollment's completion status and which one should I use?
How do I change my password?
How do I create a badge?
How do I create a Badge Provider in the TMS?
How do I create a basic course?
How do I create a class?
How do I create a custom event?
How do I create a custom field?
How do I create a discussion and attach it to a course?
How do I create a Publishing Group?
How do I create a SCORM Module and make it available to other organizations for their courses?
How do I create a temporary user role?
How do I create achievements to motivate learners?
How do I create an account for a student?
How do I create an achievement?
How do I create an Instructor account?
How do I create classrooms?
How do I create completion certificates?
How do I create instructor user accounts?
How do I create student user accounts?
How do I designate an organization as a Published Organization for my publishing group?
How do I enroll multiple students?
How do I enroll students in a class?
How do I ensure my Course Completion Certificates print correctly?
How do I export survey responses and analyze them in Excel?
How do I find a student's completed classes?
How do I find a student's upcoming classes?
How do I find all the classes a student has ever been registered to take?
How do I find classes I am scheduled to teach?
How do I find if or when a student has launched a lab?
How do I find users?
How do I find what achievements my students have earned?
How do I find what courses belong to a publishing group?
How do I find what organizations have access to a course through other publishing groups?
How do I get into my virtual classroom?
How do I get to a class I am scheduled to teach?
How do I have users land on a custom page when logging in?
How do I make the custom fields on my courses available on my classes?
How do I participate in a discussion?
How do I prepare for a course that I am not scheduled to teach?
How do I print my completion certificate?
How do I record student attendance for a multiple day class?
How do I report on students' attendance for multiple day classes?
How do I schedule a class with multiple instructors?
How do I schedule self-paced learning for a student?
How do I see available courses and determine how much I will be charged for a lab in one of them?
How do I set the defaults for creating users and classes?
How do I set up a class?
How do I set up another user to schedule classes?
How do I share files with students?
How do I view SCORM attempts by my students?
How do my students and I participate in discussions?
How do I use multiple classrooms for a class?
How do surveys work?
I don't have a user account or permissions to set up a class, what should I do?
I just purchased labs from LoDS. How do I get started?
Important Note for Windows Server Operating Systems Users
Should I use a Class or a Custom Event or a Course Assignment to schedule training?
What are custom fields?
What are different ways to set up instructor access?
What can I do about duplicate user accounts?
What can I do if a student needs to reschedule or cancel a class?
What do I do if an email address is unavailable when I am creating a user account?
What do I do if I forgot my password?
What does it mean when I get a 'Max RAM settings' warning when adding a lab to a course?
What does it mean to be a contract instructor?
What information should I send to students when I create their enrollments?
What information should I send to students who are registering for class using training keys?
What is a discussion and how can I use it to increase student interaction in their learning?
What is a Publishing Group?
What is involved in creating external badges?
What is the Access Courseware button and how do I use it?
What is the Admin menu and how does it work?
What is the Contract Instructor Pool?
What is the difference between launching a lab and saving and resuming a lab?
Where do I find the system requirements for labs?
Why are my class vouchers not showing in Manage Class Vouchers?
Why can't I find my completed labs?
Why do I receive a message that the email is taken when I try to create a user account?
Why do links disappear?
Why does my lab expire within a week when I am supposed to have access to it for a longer time?
Self Paced Learning and Subscriptions
How do I schedule self-paced learning for a student?
How can an administrator print completion certificates for self-paced learning?